Showing all 3 results

Digital Transformation at Scale: Why the Strategy is Delivery (Perspectives)

$22.50

“This book is for people worrying about their sinking ship. Based on experience, it is a guide for navigating the blockers, buzzwords and bloody-mindedness that doom any analogue organisation trapped into thinking that while the internet has changed the world, it won’t change their world.Companies that grew up on the web have changed our expectations of the services we rely on. We demand simplicity, speed and low cost. Organizations founded before the Internet aren’t keeping up – despite spending millions on IT, marketing and ‘innovation’.This book is a guide to building a digital institution. It explains how a growing band of reformers in businesses and governments around the world have helped their organizations pivot to this new way of working, and what lessons others can learn from their experience.It is based on the authors’ experience designing and helping to deliver the UK’s Government Digital Service (GDS). The GDS was a new institution made responsible for the digital transformation of government, designing public services for the Internet era. It snipped £4 billion off the government’s technology bill, opened uppublic sector contracts to thousands of new suppliers, and delivered online services so good that citizens chose to use them over the offline alternatives, without a big marketing campaign. Other countries and companies noticed, with the GDS model now being copied around the world.”

Fully Compliant: Compliance Training to Change Behavior

$37.53

A Better Kind of Compliance TrainingCompliance training succeeds when you balance the needs of not just the organization but also the employees who you hope will learn and change their behavior. In Fully Compliant, Travis Waugh challenges traditional compliance training that simply ensures employees avoid the legal risk of failing to comply with a specific mandate. With an ever-increasing number of compliance subjects to address, such programs are unsustainable. Instead, organizations must design compliance programs that serve a higher, broader purpose and build robust, resilient cultures focusing on integrity and ethics learning. Optimal compliance programs are flexible and create real learning experiences that change real behavior, thus diminishing the chance of misconduct in the first place. This book connects the three levers of human behavior―context, habits, and motivation―to compliance and how you can pull all three to create holistic training programs that do far more than check a box. It identifies ways to pick up small but meaningful wins in turning around an existing compliance program or designing a new course, which can turn stakeholders from skeptics into learning champions. And it offers an eight-step road map for implementing your own compliance learning plan. With this book, you’ll be able to: • Create behavior-based compliance training that generates measurable benefits.• Make compliance training more engaging and impactful, not one size fits all.• Remain relevant as advances in technology shift compliance expectations in the years ahead. By putting the learner first, you can develop compliance that sticks.

Leading Change: How Successful Leaders Approach Change Management

$22.40

It is often claimed that 70% of organizational change efforts fail, despite the popularity of linear change models, such as Kotter’s 8-step model. The reason few change efforts succeed as intended is because they are based on two implicit assumptions: that the leader or leadership team will come up with a vision and then succeed in persuading the rest of the organization to follow, and that people will happily embrace change without being afforded the opportunity to make their own meaning of that change.Leading Change offers an alternative.  It provides a framework for change that opens opportunities for people within the organization to play a significant role in the process.  Supported by academic research, and grounded with a range of examples and cases, the book offers a valuable approach to successful change management.