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101 Tough Conversations to Have With Employees: A Manager’s Guide To Addressing Performance, Conduct, And Discipline…

$14.69

This second edition of the bestselling guide by top human resources author Paul Falcone provides guidance for managers, including sample dialogues for how to broach uncomfortable conversations across a wide range of issues.Inappropriate workplace conduct, lateness, sexually offensive behavior, productivity and communication issues . . . these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping to sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common—as well as the most serious—employee problems they are likely to encounter. While covering everything from substandard performance reviews to progressive disciplinary warnings and termination meetings, the second edition of this bestselling resource offers readers twenty new scenarios covering current hot-button issues like FMLA abuse and ADA accommodations, wage and hour challenges, team turnarounds, and compensation conflicts. This handy guide helps managers treat their people with dignity and respect, focusing not just on what to say but also on how to say it. It provides proven techniques managers can use to protect themselves and their organizations—and get the very best from their people.

Atomic Habits: An Easy & Proven Way to Build Good Habits & Break Bad Ones

$11.98

The instant New York Times bestseller. Over 1 million copies sold!Tiny Changes, Remarkable ResultsNo matter your goals, Atomic Habits offers a proven framework for improving–every day. James Clear, one of the world’s leading experts on habit formation, reveals practical strategies that will teach you exactly how to form good habits, break bad ones, and master the tiny behaviors that lead to remarkable results.If you’re having trouble changing your habits, the problem isn’t you. The problem is your system. Bad habits repeat themselves again and again not because you don’t want to change, but because you have the wrong system for change. You do not rise to the level of your goals. You fall to the level of your systems. Here, you’ll get a proven system that can take you to new heights.Clear is known for his ability to distill complex topics into simple behaviors that can be easily applied to daily life and work. Here, he draws on the most proven ideas from biology, psychology, and neuroscience to create an easy-to-understand guide for making good habits inevitable and bad habits impossible. Along the way, readers will be inspired and entertained with true stories from Olympic gold medalists, award-winning artists, business leaders, life-saving physicians, and star comedians who have used the science of small habits to master their craft and vault to the top of their field.Learn how to:  •  make time for new habits (even when life gets crazy);  •  overcome a lack of motivation and willpower;  •  design your environment to make success easier;  •  get back on track when you fall off course;…and much more.Atomic Habits will reshape the way you think about progress and success, and give you the tools and strategies you need to transform your habits–whether you are a team looking to win a championship, an organization hoping to redefine an industry, or simply an individual who wishes to quit smoking, lose weight, reduce stress, or achieve any other goal.

Be Fearless: 5 Principles for a Life of Breakthroughs and Purpose

$20.32

Be Fearless is researched-based call to action for those seeking to live extraordinary lives and bring about transformational change. LOS ANGELES TIMES BESTSELLER * NATIONAL BESTSELLERWeaving together storytelling, practical tips and inspiration, the book will teach you how to put the five fearless principles to work so that you too can spark the sorts of remarkable breakthroughs that can impact the world. Philanthropist, investor, and technology pioneer Jean Case brings to life the five Be Fearless principles common to the people and organizations that bring about transformational change. When National Geographic Chairman Jean Case set out to investigate the core qualities of great change makers, past and present, from inventors to revolutionaries, she found five surprising traits they all had in common. These weren’t wealth, privilege, or even genius. What all of these exceptional men and women shared was that they had chosen to make a “big bet,” take bold risks, learn from their failures, reach beyond their bubbles, and let urgency conquer fear. Throughout Be Fearless, Jean vividly illustrates these principles through storytelling—from her own transformational life experiences, to Jane Goodall’s remarkable breakthroughs in understanding and protecting chimpanzees, to celebrity chef José Andrés’ decision to be a “first responder” and take his kitchen to the sites of devastating hurricanes to feed the hungry, to Madame C.J. Walker’s vision to build a hair care empire that would employ thousands across the country, and more. She shares new insights to stories you might think you know—like Airbnb’s tale of starting from scratch to transform the hospitality industry, to John F. Kennedy’s history-making moonshot—and gems from changemakers you’ve never heard of.

Becoming

$11.89

An intimate, powerful, and inspiring memoir by the former First Lady of the United States  #1 NEW YORK TIMES BESTSELLER • OPRAH’S BOOK CLUB PICK • NAACP IMAGE AWARD WINNER In a life filled with meaning and accomplishment, Michelle Obama has emerged as one of the most iconic and compelling women of our era. As First Lady of the United States of America—the first African American to serve in that role—she helped create the most welcoming and inclusive White House in history, while also establishing herself as a powerful advocate for women and girls in the U.S. and around the world, dramatically changing the ways that families pursue healthier and more active lives, and standing with her husband as he led America through some of its most harrowing moments. Along the way, she showed us a few dance moves, crushed Carpool Karaoke, and raised two down-to-earth daughters under an unforgiving media glare.   In her memoir, a work of deep reflection and mesmerizing storytelling, Michelle Obama invites readers into her world, chronicling the experiences that have shaped her—from her childhood on the South Side of Chicago to her years as an executive balancing the demands of motherhood and work, to her time spent at the world’s most famous address. With unerring honesty and lively wit, she describes her triumphs and her disappointments, both public and private, telling her full story as she has lived it—in her own words and on her own terms. Warm, wise, and revelatory, Becoming is the deeply personal reckoning of a woman of soul and substance who has steadily defied expectations—and whose story inspires us to do the same.

Call Sign Chaos: Learning to Lead

$16.79

#1 NEW YORK TIMES BESTSELLER • A clear-eyed account of learning how to lead in a chaotic world, by General Jim Mattis—the former Secretary of Defense and one of the most formidable strategic thinkers of our time—and Bing West, a former assistant secretary of defense and combat Marine.   Call Sign Chaos is the account of Jim Mattis’s storied career, from wide-ranging leadership roles in three wars to ultimately commanding a quarter of a million troops across the Middle East. Along the way, Mattis recounts his foundational experiences as a leader, extracting the lessons he has learned about the nature of warfighting and peacemaking, the importance of allies, and the strategic dilemmas—and short-sighted thinking—now facing our nation. He makes it clear why America must return to a strategic footing so as not to continue winning battles but fighting inconclusive wars.   Mattis divides his book into three parts: Direct Leadership, Executive Leadership, and Strategic Leadership. In the first part, Mattis recalls his early experiences leading Marines into battle, when he knew his troops as well as his own brothers. In the second part, he explores what it means to command thousands of troops and how to adapt your leadership style to ensure your intent is understood by your most junior troops so that they can own their mission. In the third part, Mattis describes the challenges and techniques of leadership at the strategic level, where military leaders reconcile war’s grim realities with political leaders’ human aspirations, where complexity reigns and the consequences of imprudence are severe, even catastrophic.   Call Sign Chaos is a memoir of a life of warfighting and lifelong learning, following along as Mattis rises from Marine recruit to four-star general. It is a journey about learning to lead and a story about how he, through constant study and action, developed a unique leadership philosophy, one relevant to us all.

Connect! How to Quickly Collaborate For Success in Business and Life

$6.14

Do you want to learn how to make your collaboration efforts more productive?Connect! How to Quickly Collaborate for Success in Business and Life is a leadership book about the number one key to organizational effectiveness: getting along with people. When we take the time to learn about each other, it’s much easier to work together. Barry Moline is a long time CEO with a successful history of bringing people together quickly and effectively to accomplish important goals. He’s written a practical guide full of dozens of fresh ideas readers can use immediately to help everyone quickly collaborate. Connect! also includes fourteen compelling individual, organizational and business case studies that illustrate how readers can apply these transformative communication concepts to their specific situations.*Barry Moline is an expert on CONNECT!ng in life and in the workplace.*He brings 25 years’ experience and 4 years of research invested in CONNECT! with real life stories to emphasize his training.*CONNECT! presents the critical thinking on team building – especially during difficult situations.*Want to be a change leader?  Experts are recommending Connect!CONNECT! by is being embraced by experts as applicable to leaders who are guiding their team to accomplish great things. The principles in CONNECT! are multipliable across many different venues such as the Fortune 500, a large regional company, a government task force, or a fast-growing local company.  This communication book for leaders is applicable for non-profits, entrepreneurs with small teams, outsourced contract working teams, and internet-based workforces. What they all have in common is the need for a teamwork resource.  Most tasks, at some point need a collaborative effort.  This is the information source, the communication how-to, to get you across the finish line.Barry Moline is not a college professor.  He’s learned his business skills in the school of hard knocks as a CEO for 25 years.  After seeing a resource gap, he spent 4 years of research, putting on paper his connection expertise and collaborating with other experts to best bring his points to life in CONNECT!  He is a recognized workplace leadership and management expert, and a professional speaker who excels at effective communication.CONNECT! is about meeting a team where they are emotionally, building rapport and leading that team through the real-life struggles that we all face. It’s about building relationships inside the team that cause the sum to be greater than all the parts.CONNECT! helps every small group leader create trust and build real team spirit.1.      Create a spirit of comraderie.2.      Onboard new employees effectively.3.      Enjoy going to meetings because you appreciate the people you work with.4.      Raise the level of expectation and excitement in every working group.Do you want to become a better small group leader?  CONNECT! is a wonderful mentor tool and valuable resource.  Read and re-read. Easily learnable and duplicatable to your other team leaders.”Insightful and practical – Connect! clearly shows how you can act immediately to cultivate better relationships in your work and in society.”-John Bowes, Ed.D., School Superintendent 

Creating a Greater Whole: A Project Manager’s Guide to Becoming a Leader (Best Practices in Portfolio, Program, and…

$79.95

Creating a Greater Whole unlocks the not-so-secret secrets of what aspiring managers need to become strong leaders. This information-rich, easy to understand guide offers readers an immediate clear path to honing their leadership skills using the rigor and discipline of project management principles. Topics include stakeholder management, collaborative communication, multi-criteria decision making, and conflict management. Reflective exercises in each chapter raise key questions for readers to craft their own development path. The process invites emerging leaders to draw from their past experiences, recognize their intrinsic capabilities, and identify specific skills to cultivate.

Day In, Day Out: The Secret Power in Showing Up and Doing the Work

$16.99

Are you working hard, but continue to feel stuck? Does every day come with more responsibilities that make life feel like a task to be completed rather than enjoyed? In Day In, Day Out, Nick Dancer invites you to build a life on the timeless principles that have brought out the best in humankind since the beginning. Technology has changed our lives, but nothing has changed about the battle inside of us—we want a great business and life, but have been told we can do it differently. Too many quick fixes, tricks, and hacks have led us down a path of excitement to make long-term lasting changes, but time and time again they seem to fizzle out. Sharing stories from his experiences as a husband, dad, and business owner, Nick helps you see that skipping steps has never worked. He’ll help you find your way back to the basics and rediscover that doing the simple things day in and day out put you on the path to greatness in work and life.

Developing the Leader Within You 2.0

$4.00

In 1993, John C. Maxwell’s now-classic work revolutionized the way leaders are made. By examining the differences between leadership styles, Maxwell outlines principles for inspiring, motivating, and influencing others from any type of leadership position–including as a business executive, a church leader, a teacher, or even a parent.Now the author has returned to his best seller to include the leadership insights and practices he has learned in the decades since the book first appeared. Thoroughly revised and with two additional chapters, Developing the Leader Within You 2.0 has updated these foundational principles and promises to provide for both new readers as well as longtime fans of the original book the necessary wisdom to help any leader and organization succeed in fostering integrity, self-discipline, and effecting positive change.Develop your vision. Develop your value. Develop the leader within you.

Digital Marketing Strategy: An Integrated Approach to Online Marketing

$27.49

Effectively select, align and manage digital channels and operations using this second edition of the bestselling guide, Digital Marketing Strategy. This accessible, step-by-step framework enables the planning, integration and measurement of each digital platform and technique, all tailored to achieve overarching business objectives. Ranging from social media, SEO, content marketing and user experience, to customer loyalty, automation and personalization, this edition features cutting edge updates on marketing automation, messaging and email, online and offline integration, the power of technologies such as AI, plus new data protection and privacy strategies. Accompanied by downloadable templates and resources, Digital Marketing Strategy is an ideal road map for any marketer to streamline a digital marketing strategy for measurable, optimized results. Online resources include practical implementation guides spanning SEO, paid-search, email, lead-generation and more, as well as group activities, which will be regularly updated to equip readers as digital marketing continues to evolve.

Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team

$19.29

***A WALL STREET JOURNAL BESTELLER*** From the organizational experts at FranklinCovey, an essential guide to becoming the great manager every team deserves.A practical must-read, FranklinCovey’s Everyone Deserves a Great Manager is the essential guide for the millions of people all over the world making the challenging and rewarding leap to manager. Based on nearly a decade of research on what makes managers successful—and includes new ways of thinking, tips and techniques—this volume has been field-tested with hundreds of thousands of managers all over the world. Organized under four main roles every manager is expected to fill, Everyone Deserves a Great Manager focuses on how to lead yourself, people, teams, and change. Readers can start anywhere and go everywhere with this guide—depending on their current problem or time constraint. They can pick up a helpful tip in ten minutes or glean an entire skillset with deeper reading. The goal is for the busy manager to know what to do and how to do it without interrupting their regular workflow. Each role highlights the current, authentic problems managers face and briefly explores the limiting mindsets or common mistakes that led to those problems. With skill-based chapters that cover managerial skills like one-on-ones, giving feedback, delegating, hiring, building team culture, and leading remote teams, the book also includes more than thirty unique tools, such as a prep worksheets and a list of behavioral questions for your next interview. An approachable, engaging style using real-world stories, Everyone Deserves a Great Manager provides the blueprint for becoming the great manager every team deserves.

Extreme Ownership: How U.S. Navy SEALs Lead and Win

$7.50

An updated edition of the blockbuster bestselling leadership book that took America and the world by storm, two U.S. Navy SEAL officers who led the most highly decorated special operations unit of the Iraq War demonstrate how to apply powerful leadership principles from the battlefield to business and life. Now with an excerpt from the authors’ new book, THE DICHOTOMY OF LEADERSHIP. Combat, the most intense and dynamic environment imaginable, teaches the toughest leadership lessons, with absolutely everything at stake. Jocko Willink and Leif Babin learned this reality first-hand on the most violent and dangerous battlefield in Iraq. As leaders of SEAL Team Three’s Task Unit Bruiser, their mission was one many thought impossible: help U.S. forces secure Ramadi, a violent, insurgent-held city deemed “all but lost.” In gripping, firsthand accounts of heroism, tragic loss, and hard-won victories, they learned that leadership―at every level―is the most important factor in whether a team succeeds or fails. Willink and Babin returned home from deployment and instituted SEAL leadership training to pass on their harsh lessons learned in combat to help forge the next generation of SEAL leaders. After leaving the SEAL Teams, they launched a company, Echelon Front, to teach those same leadership principles to leaders in businesses, companies, and organizations across the civilian sector. Since that time, they have trained countless leaders and worked with hundreds of companies in virtually every industry across the U.S. and internationally, teaching them how to develop their own high-performance teams and most effectively lead those teams to dominate their battlefields.Since it’s release in October 2015, Extreme Ownership has revolutionized leadership development and set a new standard for literature on the subject. Required reading for many of the most successful organizations, it has become an integral part of the official leadership training programs for scores of business teams, military units, and first responders. Detailing the mindset and principles that enable SEAL units to accomplish the most difficult combat missions, Extreme Ownership demonstrates how to apply them to any team or organization, in any leadership environment. A compelling narrative with powerful instruction and direct application, Extreme Ownership challenges leaders everywhere to fulfill their ultimate purpose: lead and win.

Getting Naked: A Business Fable About Shedding The Three Fears That Sabotage Client Loyalty

$12.85

Another extraordinary business fable from the New York Times bestselling author Patrick Lencioni Offers a key resource for gaining competitive advantage in tough times Shows why the quality of vulnerability is so important in business Includes ideas for inspiring customer and client loyalty Written by the highly successful consultant and business writer Patrick Lencioni This new book in the popular Lencioni series shows what it takes to gain a real and lasting competitive edge.

Girl, Wash Your Face: Stop Believing the Lies About Who You Are So You Can Become Who You Were Meant to Be

$13.48

#1 NEW YORK TIMES BESTSELLER – OVER 3 MILLION COPIES SOLDDo you ever suspect that everyone else has life figured out and you don’t have a clue? If so, Rachel Hollis has something to tell you: that’s a lie.If you have ever said any of these things to yourself . . .Something else will make me happy.I’m not a good mom.I will never get past this.I am defined by my weight.I should be further along by now.. . . then you could benefit from the unflinching faith and rock-hard tenacity Rachel Hollis has in store for you. In this challenging but conversational book, Rachel exposes the twenty lies and misconceptions that too often hold us back from living joyfully and productively, lies we’ve told ourselves so often we don’t even hear them anymore.Rachel is real and talks about real issues. More than that, she reveals the specific practical strategies that helped her move past them. In the process, she encourages, entertains, and even kicks a little butt, all to convince you to do whatever it takes to get real and become the joyous, confident woman you were meant to be. Because you really can live with passion and hustle – and give yourself grace without giving up.

HBR’s 10 Must Reads 2019: The Definitive Management Ideas of the Year from Harvard Business Review (with bonus article…

$17.01

A year’s worth of management wisdom, all in one place.We’ve reviewed the ideas, insights, and best practices from the past year of Harvard Business Review to keep you up-to-date on the most cutting-edge, influential thinking driving business today. With authors from Thomas H. Davenport to Michael E. Porter and company examples from Facebook to DHL, this volume brings the most current and important management conversations right to your fingertips.This book will inspire you to:Make stronger connections and build greater trust among people who work on multiple teamsEngage customers and employees alike with the help of artificial intelligenceChannel your outrage about sexual harassment in the workplace into effective actionConsider how CEO activism can generate goodwill for your company–and weigh its risksPair data with qualitative research to increase diversity in your organizationRemain competitive in a hub economy by using your company’s assets and capabilities differentlyThis collection of articles includes: “The Overcommitted Organization,” by Mark Mortensen and Heidi K. Gardner; “Why Do We Undervalue Competent Management?” by Raffaella Sadun, Nicholas Bloom, and John Van Reenen; “‘Numbers Take Us Only So Far,'” by Maxine Williams; “The New CEO Activists,” by Aaron K. Chatterji and Michael W. Toffel; “Artificial Intelligence for the Real World,” by Thomas H. Davenport and Rajeev Ronanki; “Why Every Organization Needs an Augmented Reality Strategy,” by Michael E. Porter and James E. Heppelmann; “Thriving in the Gig Economy,” by Gianpiero Petriglieri, Susan Ashford, and Amy Wrzesniewski; “Managing Our Hub Economy,” by Marco Iansiti and Karim R. Lakhani; “The Leader’s Guide to Corporate Culture,” by Boris Groysberg, Jeremiah Lee, Jesse Price, and J. Yo-Jud Cheng; “The Error at the Heart of Corporate Leadership,” by Joseph L. Bower and Lynn S. Paine; and “Now What?” by Joan C. Williams and Suzanne Lebsock.