Showing 113–128 of 167 results

Regulating Telecommunications in South Africa: Universal Access and Service (Information Technology and Global…

$109.99

This book provides the first full account of the 20-year story of universal access and service in South Africa’s ICT sector. From 1994 the country’s first democratic government set out to redress the deep digital divide afflicting the overwhelming majority of its citizens, already poor and disenfranchised, but likewise marginalised in access to telephone infrastructure and services. By this time, an incipient global policy regime was driving reforms in the telecomms sector, and also developing good practice models for universal service. Policy diffusion thus led South Africa to adopt, adapt and implement a slew of these interventions. In particular, roll-out obligations were imposed on licensees, and a universal service fund was established. But an agency with a universal service mandate was also created; and licences in under-serviced areas were awarded. The book goes on to identify and analyse the policy success and failure of each of these interventions, and suggests some lessons to be learned. 

Resilience of Critical Infrastructure Systems: Emerging Developments and Future Challenges (Resilience and…

$132.91

With rapid urbanization in developing countries and the emergence of smart systems and integrated intelligent devices, the new generation of infrastructure will be smarter and more efficient. However, due to natural and anthropomorphic hazards, as well as the adverse impact of climate change, civil infrastructure systems are increasingly vulnerable. Therefore, future-proofing and designing resilience into infrastructure is one of the biggest challenges facing the industry and governments in all developing and industrialized societies. This book provides a comprehensive overview of infrastructure resiliency, new developments in this emerging field and its scopes, including ecology and sustainability, and the challenges involved in building more resilient civil infrastructure systems. Moreover, it introduces a strategic roadmap for effective and efficient methods needed for modeling, designing, and assessing resiliency. Features: Includes contributions from internationally recognized scholars in the emerging field of infrastructure resilience. Covers a broad range of topics in infrastructure resilience such as disaster assessment, civil infrastructure and lifeline systems, natural hazard mitigation, and seismic protection. Includes practical global case studies and leading-edge research from several countries. Presents an interdisciplinary approach in addressing the challenges in the emerging field of infrastructure resilience Resilience of Critical Infrastructure Systems: Emerging Developments and Future Challenges serves as a valuable resource for practicing professionals, researchers, and advanced students seeking practical, forward-looking guidance.

Retention Point: The Single Biggest Secret to Membership and Subscription Growth for Associations, SAAS, Publishers…

$9.97

Membership Growth Comes From Retention, Not From Getting New MembersMy name is Robert Skrob, I help membership and subscriptions grow by stopping members from quitting. I do that by getting more of your members to the Retention Point faster. You know those members who love you, buy everything you offer and tell all their friends about you? Those members have made it to the Retention Point. And, when you do what I show you how to do in the book, you’ll get MORE of your members to the Retention Point so you can keep them longer and your recurring revenue will grow. Membership is a great business model in concept. You get a customer and each time your customer renews you get recurring revenue. But, even though I’d become a membership marketing expert I soon discovered it doesn’t matter how many new members you get if your members quit as fast as new members join. I just got off the phone with a prospective client for the first time. His team is generating more than 10,000 new members a month. That’s awesome, a great effort and commendable result that’s getting his company featured in many subscription industry profiles. What isn’t getting featured is this same company is losing 9500 members each month. This means they spend 95% of all of their marketing efforts replacing members that quit. Twenty-seven days of each month are spent replacing canceled members. Their marketing department has thirty days of monthly expenses but delivers only three days of growth.If you know of anyone that’s in this position, or if you are in this position, I’m revealing more than 25 years of membership growth experience in this new book called Retention Point, The Single Biggest Secret to Membership and Subscription Growth for Associations, SAAS, Publishers, Digital Access, Subscription Boxes and all Membership and Subscription-Based Businesses.When you get your hands on this book you’ll discover:• The five fallacies of membership retention that most subscription businesses implement that actually INCREASE member churn rates.• Five case studies of subscription business turnarounds (or successful launches) including a publisher, a subscription box, SAAS, an association and a charity/nonprofit.• The 10 Retention Point Accelerators that transform your new members from Quitters into Lifers. • How to achieve 90% to 98% annual renewal percentages, even if you believe this is completely impossible for your business.• The single biggest misunderstanding subscription companies believe that kills membership growth.Plus a whole lot more, when you get Retention Point.

Risk Up Front: Managing Projects in a Complex World

$19.99

The ability to relentlessly identify and mitigate risk.That is the key to high-performance project teams.Successful projects depend more on your team’s behavior than on their project tools.This book focuses on the fundamentals: simple structures and practices, applied with rigor. These are the tools you need to avoid the late changes that kill project schedules. Underlying all of them are four principles: accountability, transparency, integrity and commitment. Risk Up Front is designed to turn these principles into practice.Murphy’s Law tells us, “If anything can go wrong, it will.” With Risk Up Front, even risks hiding in your team’s blind spot can be discovered and handled, before Murphy has a chance.

Scale or Fail: How to Build Your Dream Team, Explode Your Growth, and Let Your Business Soar

$25.00

Scaling a business is not for the faint of heart. It’s a mind-bending journey that causes millions of business owners around the globe to either throw in the towel―or avoid risk entirely and suffer from smallness and mediocrity.   Most of these businesses fail because they are ill prepared to face the real challenges involved in scaling. Either they don’t have the bandwidth to keep up with the sales demand or production, miss out on major opportunities due to fear, or keep making the same mistakes over and over because systems and processes aren’t in sync with the rate of growth.   To truly scale, you must upsize your strategic practices, implement new marketing strategies, find new ways to build your team, and expand your mindset to break through whatever is keeping you stuck at the same level. Then you must be willing to take the leap into the giant unknown – to make your impossible possible. In Scale or Fail, author Allison Maslan―who has successfully scaled ten companies from scratch and has guided thousands of small businesses to do the same―shares her revolutionary SCALEit Method ® for successfully growing, replicating, and expanding your business. She also shares pivotal mindset strategies she’s used to break the fear barrier as a trapeze artist so you can move past any obstacle, take strategic Big Picture risks, and fulfill your dreams of business expansion and skyrocketing profit.   Featuring a wealth of real-life success stories, visual tools, and exercises that are prescriptive and inspirational, Scale or Fail offers proven scaling strategies and a proactive approach to: Create your Big Picture Vision and build a plan to achieve it Produce an ever-flowing stream of cash flow with consistent profits Establish a powerhouse team that functions well without you Become a true leader and feel like you deserve your success Improve systems and processes that facilitate scaling Get past the mental and strategic pitfalls that cause revenue bottlenecks   Scale or Fail is adaptable to any type of business―manufacturing, consumer goods, a brick and mortar, a digital service, a wholesaler, a consulting service, and everything in between. Whether you’re six figures and scaling to seven. . . or in the seven figures and scaling to eight or even nine, Scale or Fail provides the roadmap to multiply your business growth―and empower you to soar in the air with the greatest of ease.

Science and Technology Innovation for a Sustainable Economy

$149.35

This book discusses the subject of pathways to a sustainable economy through science and technology innovations which are regarded as the important components of the ‘4th Industrial Revolution’. The volume has been developed from Bangladesh’s ‘Vision 2041’ agenda which includes development actions needed to catch up with more developed nations. Most importantly, the goals of the ‘Vision 2041’ have been taken from the dreams of the architect of independent Bangladesh, Bangabandhu (Friends of Bengal) Sheikh Mujibur Rahman. His dream was to make Bangladesh the Switzerland of Asia. The Father of Bangladesh Nation was killed by assassins’ bullets along with his most of the family members in August 1975. After his death, the nation moved backwards while recovering from nine months of liberation post war in 1971.Between 1975 and 1990 Bangladesh was ruled by military and quasi military governments. Bangladesh established a true democratic regime in 1996 with Sheikh Mujib’s daughter, Sheikh Hasina, who formed the government after 21 years with a mandate to realise the dreams of her father. Sheikh Hasina, had her own 20 year vision for Bangladesh, called, ‘Vision 2021’, with plans to make the nation poverty free by 2021. After a pause between 2001 and 2008, Sheikh Hasina returned to power in 2009. Under her consecutive three terms she brought Bangladesh back on track and Bangladesh is one of the nations which reduced poverty half under MDGs by 2015. During her third consecutive term Sheikh Hasina, is on the way to transforming Bangladesh into a ‘middle income’ nation by 2021. This volume aims to identify and mitigate the challenges of ‘4th Industrial Revolution’ investigating the areas of science and technology innovations for Bangladesh and for other parts of the world keeping in mind establishing a sustainable economy under UN agendas to 2030 (SDGs). The primary audience for this book are UN development agencies, academic institutions, government policymakers and business leaders of the more developed and developing nations alike.

Shut Up and Listen!: Hard Business Truths that Will Help You Succeed

$14.69

For entrepreneurs ready to reach the next level of success, small business owner turned multibillionaire Tilman Fertitta shares the commonsense principles that have rocketed his worldwide hospitality empire to the top.For aspiring entrepreneurs or people in business, this book will help you take your company to the next level. When you put this book down, you’ll know what you’re doing right and what you’re doing wrong to operate your business, and if you’re just getting started, it will help set you up for success.Tilman Fertitta, also known as the Billion Dollar Buyer, started his hospitality empire thirty years ago with just one restaurant. So he knows the challenges that business owners face, as well as the common pitfalls that cause them to go under. Over the years he’s stayed true to the principles that helped him scale his business to what is believed to be the largest single-shareholder company in America, with over $4 billion in revenue, including hundreds of restaurants (Landry’s Seafood, Bubba Gump Shrimp Company, Morton’s Steakhouse, Mastro’s, The Chart House, Rainforest Café, and over forty more restaurant concepts) and five Golden Nugget Casinos. He’s also sole owner of the NBA’s Houston Rockets. In Shut Up and Listen!, he shares the key insights that made it all possible.When entrepreneurs appear on Billion Dollar Buyer, the biggest obstacles they often face are ones they don’t suspect: not knowing your numbers, not knowing your strengths and weaknesses, or not being willing to go that extra mile with your customers. Fertitta has seen it all. He knows that what you aren’t paying attention to can either sink your business or become the very things that launch you to the top. As Fertitta says:“You might think you know what you’re doing, but I’m going to show you what you don’t know.”Fertitta shares straight-talk “Tilmanisms” around six key action items that any entrepreneur can adopt today:Be the BullNo Spare CustomersChange, Change, ChangeKnow Your NumbersFollow the 95/5 RuleTake No Out of Your VocabularyA groundbreaking, no-holds-barred book, Shut Up and Listen! offers practical, hard-earned wisdom from one of the most successful business owners in the world.

Silos, Politics and Turf Wars: A Leadership Fable About Destroying the Barriers That Turn Colleagues Into Competitors

$9.27

In yet another page-turner, New York Times best-selling author and acclaimed management expert Patrick Lencioni addresses the costly and maddening issue of silos, the barriers that create organizational politics. Silos devastate organizations, kill productivity, push good people out the door, and jeopardize the achievement of corporate goals. As with his other books, Lencioni writes Silos, Politics, and Turf Wars as a fictional―but eerily realistic―story. The story is about Jude Cousins, an eager young management consultant struggling to launch his practice by solving one of the more universal and frustrating problems faced by his clients. Through trial and error, he develops a simple yet ground-breaking approach for helping them transform confusion and infighting into clarity and alignment.

Smart Transportation Systems 2020: Proceedings of 3rd KES-STS International Symposium (Smart Innovation, Systems and…

$144.95

This book gathers selected papers presented at the KES International Symposium on Smart Transportation Systems (KES STS 2020). Modern transportation systems have undergone a rapid transformation in recent years, producing a range of technological innovations such as connected vehicles, self-driving cars, electric vehicles, Hyperloop, and even flying cars, and with them, fundamental changes in transport systems around the world. The book discusses current challenges, innovations, and breakthroughs in smart transportation systems, as well as transport infrastructure modeling, safety analysis, freeway operations, intersection analysis, and other related cutting-edge topics.

SOSTAC® Guide to your Perfect Digital Marketing Plan (V6 Feb 2020)

$19.99

2020 edition (V6) of PR Smith’s popular SOSTAC® planning framework shows how to write the perfect plan and can be learned in 3 minutes. The SOSTAC® Guide to your Perfect Digital Marketing Plan, can be skimmed in 30 minutes and digested in detail in 3 hours. The new edition integrates digital developments such as AI, Big Data, IoT, Marketing Automation with brief mentions of VR and AR. So it’s bang up to date. The SOSTAC® planning framework was voted in the Top 3 Marketing Models worldwide by voters in the Chartered Institute Of Marketing’s Centenary Poll. SOSTAC® has since been adopted by Linkedin, KPMG, Greenpeace and many more blue-chips and start-ups. The entire book is written in easily digestible chunks so readers can dip in and out. Who can use this book? The book is aimed at anyone involved in digital marketing, or marketing, or just interested in digital marketing. Readers can see how it all fits together. More advanced marketers use it as a ‘dip in & out’ (e.g. the digital marketing strategy chapter), while less experienced marketers benefit from all six chapters and the many links to cutting-edge websites, digital tools and videos. The 6 Chapters: Situation Analysis (where are we now?) Objectives (where are we going?) Strategy (how do we get there?) Tactics (details of strategy incl. marketing mix) Actions (checklists, guides, systems & internal marketing) Control (how do we know if we are going to get there?) Who is the author?PR Smith is the co-author of the hugely influential ‘Digital Marketing Excellence’ (with Dave Chaffey) and several other marketing books including the best-selling Marketing Communications text in its 7th ed this year. This new SOSTAC® Guide has achieved more than 3,000 pre-sales. The book is now also available from Amazon, iBooks, other networks or www.PRSmith.org/sostac . What Experts Say About This Book “Although most businesses are now doing digital marketing, nearly half don’t have a plan – that’s shocking! SOSTAC(r) gives you an awesomely simple framework to put that right.” Dave Chaffey, CEO Smart Insights“A really good easy-to-follow guide” Ged Carroll, Digital Director VP Europe, RacePoint Global ‘This is essential reading and an invaluable reference guide for any marketer who needs to create impressive, persuasive and effective digital marketing plans.’ The SOSTAC® Certified Planners online portal is now open for those that want to become SOSTAC® Certified Planners. Visit https://www.SOSTAC.org to register, download manuals drawn from this book and others and take the online, open-book, multiple-choice case study assessment. Upon reaching 60% + the applicant receives a SOSTAC® Certified Planner certificate. See http://www.PRSmith.org/SOSTAC for more or just go directly to https://www.SOSTAC.org

Start with Why: How Great Leaders Inspire Everyone to Take Action

$16.19

The inspiring, life-changing bestseller by the author of LEADERS EAT LAST and TOGETHER IS BETTER.In 2009, Simon Sinek started a movement to help people become more inspired at work, and in turn inspire their colleagues and customers. Since then, millions have been touched by the power of his ideas, including more than 28 million who’ve watched his TED Talk based on START WITH WHY — the third most popular TED video of all time. Sinek starts with a fundamental question: Why are some people and organizations more innovative, more influential, and more profitable than others? Why do some command greater loyalty from customers and employees alike? Even among the successful, why are so few able to repeat their success over and over? People like Martin Luther King Jr., Steve Jobs, and the Wright Brothers had little in common, but they all started with WHY. They realized that people won’t truly buy into a product, service, movement, or idea until they understand the WHY behind it. START WITH WHY shows that the leaders who’ve had the greatest influence in the world all think, act, and communicate the same way — and it’s the opposite of what everyone else does. Sinek calls this powerful idea The Golden Circle, and it provides a framework upon which organizations can be built, movements can be led, and people can be inspired. And it all starts with WHY.

Strategize: Product Strategy and Product Roadmap Practices for the Digital Age

$23.95

Create a winning game plan for your digital products with Strategize: Product Strategy and Product Roadmap Practices for the Digital Age.Using a wide range of proven techniques and tools, author Roman Pichler explains how to create effective strategies and actionable roadmaps to help you maximize your chances of creating successful products.Written in an engaging and no-nonsense style, Strategize offers practical advice and valuable examples so that you can apply the practices directly to your products.Comprehensive and insightful, the book will enable you to make the right strategic decisions in today’s dynamic digital age.Praise for Strategize:”Strategize offers a comprehensive approach to product strategy using the latest practices geared specifically to digital products. Not just theory, the book is chock-full of real-world examples, making it easier to apply the principles to your company and products. Strategize is essential reading for everyone in charge of products: product executives, product managers, and product owners.”Steve Johnson, Founder at Under10 Consulting, author, speaker, consultant, guitar player.”Whether you are new to product management or an experienced practitioner, Strategize is a must read. You are guaranteed to get new ideas about how to develop or improve your product strategy and how to execute it successfully. It’s an essential addition to every product manager’s reading list.”Marc Abraham, Senior Product Manager at Notonthehighstreet.com.”Roman Pichler’s latest book provides essential guidance for all product owners and anyone involved in product strategy or roadmapping. I highly recommend it.”Mike Cohn, Author of Succeeding with Agile, Agile Estimating and Planning, and User Stories Applied

Successful Change: How to Implement Change Through People

$14.75

The trouble with change management is that there is an awful lot written and discussed about the failure rate of change projects. But how do you implement major change successfully? With Successful Change, you’ll understand how organisations and people connect, and learn how to successfully facilitate change when people have to adopt new ways of working that are a significant departure from their current practices.Successful Change will help you understand how a people-centred change methodology can: • Help successfully implement change • Energise your organisation around the change • Build leadership support • Engage others to make the transition stick Author Bio David Miller has spent the last 25 years helping organisations implement major change. He has extensive expertise in directly managing major changes including strategy implementation, technology implementation, business process changes, restructuring and qualitymanagement. In 1995, David founded Changefirst, to help businesses build competitive advantage through creating and sustaining organisational change capability. Through 25 years experience of change implementation, David has developed a deep belief that to successfully change, organisations must build their own capability to transform themselves and not be dependent on external support. His academic background is in Economics, Politics and Psychology. He has lived and worked in Europe and the United States as well as spending time working in Asia. David currently resides in West Sussex, England with his wife Susan and his terrier, Bear.

Supportive Accountability: How to Inspire People and Improve Performance

$14.20

Inspire Employees and Improve Performance with Supportive Accountability LeadershipTMSome leaders are too harsh. Some are too lenient. Others are completely disengaged from employee performance management. Striking a delicate balance between supportive leadership and accountability is the key to ensuring employees are as effective and productive as possible.Sylvia Melena is the architect of the Supportive Accountability Leadership ModelTM, a simple but powerful framework that helps leaders create an engaging work environment while promoting accountability and improving performance.Supportive Accountability is perfect for new and emerging managers and supervisors and those seeking a refresher or struggling with employee performance.Through a mix of stories, actionable tips, and tools, you’ll learn how to:Master the art of supportive leadershipInspire employees to advance your organization’s visionMonitor performance and customer service efficientlyLead effective performance improvement conversationsPinpoint critical support factors to unleash performanceWield the power of employee recognitionBoost performance through progressive disciplineDocument skillfullyFree Performance Documentation ToolkitYou’ll also receive a free copy of the Performance Documentation Toolkit to help you ease the burden of employee performance documentation.If you want a highly complex book, this one is not for you. Supportive Accountability is simple, practical, and actionable. It’s supported by decades of peer-reviewed international research but tested in the trenches of management. It’s written for new leaders and loved by seasoned executives who want to focus their leadership teams on achieving performance management excellence.The book has sold thousands of copies in five continents and has been used to develop leaders in university and workplace settings.Recipient of the International Latino Book Award’s Honorable Mention Medal for Best Business BookFinalist for the FOREWORD Indies Book of the Year Award in Business & EconomicsWinner of the San Diego Book Award for Best Published Business

Swipe to Unlock: The Primer on Technology and Business Strategy

$26.79

Authored by 3 Product Managers at Google, Facebook, and Microsoft, Swipe to Unlock is a comprehensive guide on the must-know concepts of technology and business strategy. It is a must-read for anyone pursuing product management, design, marketing, consulting or business strategy roles in the tech industry.***Swipe to Unlock was updated in 2019 to include over 40 pages of new content to cover the latest developments in the world of tech.*** We highly recommend buying our book directly from Amazon rather than a third-party seller as it’s the only way to ensure you get the latest version.This #1 Amazon Business Bestseller won a medal from the North American Book Awards and has been featured in The Wall Street Journal, Forbes, and Business Insider. Swipe to Unlock was touted as “our generation’s Rosetta Stone for enabling anyone to peer into the technology changing everyday life” by Jeremy Schifeling.How does Spotify determine what songs to recommend to you?How did KaiOS become the third largest mobile operating system in just two years since launching?Why does Amazon offer free shipping with Prime if it loses them money?How did a single typo take down 20% of the internet?Why did Microsoft acquire LinkedIn?By answering real-world questions like this, Swipe to Unlock gives you a peek under the hood of the technology you use every day, decodes tech’s biggest buzzwords, and shows you how technology is changing the society we live in for better or for worse.Topics Covered: Software Development, Business Models & Strategies, Economics, Hacking & Security, Hardware & Robots, The Internet, Cloud Computing, Big Data, Technology Policy, Emerging Markets, Future Trends, and much more!Featured Companies: Google, Facebook, Microsoft, Amazon, Apple, Spotify, Uber, WeChat, Yelp, Tinder, Washington Post, Grab, Toyota, GoJek, Samsung, Salesforce, M-Pesa, Quora, KaiOS, Twitter, Tesla, ByteDance, Airbnb, Robinhood, Adobe, Alibaba, Netflix, Paytm, Target, and many more!Unlock the answers you need to ace your tech interviews or become a better-educated digital citizen. Buy Swipe to Unlock today to understand why it’s the Top Gifted Technology Book of 2020!

Switch: How to Change Things When Change Is Hard

$14.49

Why is it so hard to make lasting changes in our companies, in our communities, and in our own lives?The primary obstacle is a conflict that’s built into our brains, say Chip and Dan Heath, authors of the critically acclaimed bestseller Made to Stick. Psychologists have discovered that our minds are ruled by two different systems—the rational mind and the emotional mind—that compete for control. The rational mind wants a great beach body; the emotional mind wants that Oreo cookie. The rational mind wants to change something at work; the emotional mind loves the comfort of the existing routine. This tension can doom a change effort—but if it is overcome, change can come quickly.In Switch, the Heaths show how everyday people—employees and managers, parents and nurses—have united both minds and, as a result, achieved dramatic results:  ●      The lowly medical interns who managed to defeat an entrenched, decades-old medical practice that was endangering patients.●      The home-organizing guru who developed a simple technique for overcoming the dread of housekeeping.●      The manager who transformed a lackadaisical customer-support team into service zealots by removing a standard tool of customer service            In a compelling, story-driven narrative, the Heaths bring together decades of counterintuitive research in psychology, sociology, and other fields to shed new light on how we can effect transformative change. Switch shows that successful changes follow a pattern, a pattern you can use to make the changes that matter to you, whether your interest is in changing the world or changing your waistline.